Shipping

 

AUSTRALIA

FLAT RATE SHIPPING $10 AUD

FLAT RATE EXPRESS SHIPPING $15

FREE SHIPPING on orders over $100

FREE EXPRESS SHIPPING on orders over $300

 

NEW ZEALAND

FLAT RATE SHIPPING $10 AUD

FLAT RATE EXPRESS SHIPPING $15 AUD

Delivery 5-8 business days from dispatch

 

INTERNATIONAL

FLAT RATE EXPRESS SHIPPING $35 AUD

Delivery 5-10 business days from dispatch

Please note for all New Zealand and International orders Âme Officiel will not take responsibility for any duties or taxes which may be applied by customs.

All orders are lodged through Australia Post.

Delivery times may vary during sale periods. Please allow an additional delivery time.

 

DISPATCH

Orders take 2-4 business days to be processed and dispatched. Once dispatched you will receive and email with your tracking information.

Please note once your order is placed it can not be adjusted.

All orders are dispatched from our Australian warehouse.

Âme Officiel will not take responsibility for any duties or taxes which may be applied by customs.

 

TERMS & CONDITIONS

If your item is required for a special event and is time sensitive, we recommend purchasing your chosen item at least 14 Business Days minimum before your specific event to ensure the safe and timely arrival of your order.

Responsibility for incorrect address is at the customer's expense. We aim to deliver within the time as indicated above, at the time of your order, but we cannot guarantee this for circumstances out of our control with Australia Post. You are required to sign for the delivery of your item. You agree to inspect the Product for any obvious faults, defects, or damage before you sign for delivery. You must take care when opening the Product so as not to damage it.

 

IMPORTANT: New Zealand and International Orders

EXIE Group Pty Ltd will not take responsibility for any duties or taxes which may be applied by customs.

The above delivery times are provided as a guide. Under no circumstances are these delivery times guaranteed.

In the rare occurrence your parcel does not arrive on time due to a delay with our shipping carrier Australia Post, or your item is delivered to the incorrect address, or your item is stolen from your property; EXIE Group Pty Ltd will endeavor to assist wherever possible, however EXIE Group Pty Ltd holds no financial responsibility for this item.

EXIE Group Pty Ltd highly recommends purchasing 'Signature On Delivery' to secure the safe delivery of your order.

We always endeavor to provide the best shipment times possible. If an error occurs please contact Australia Post immediately.